Text message terms

Effective November 3, 2026 · Nahuen (VINI PLUS INC), Doral, Florida

What you get

When you place a holiday order (for example, Thanksgiving) at a Nahuen store and agree to get texts, we send you a text confirming your order: the order number and the pickup or delivery day and time. Usually one or two texts per order. These are order confirmations only, never advertising.

How you agree (verbal consent)

Customers agree out loud at the store counter. When taking a holiday order, the employee asks the customer, word for word:

“Can Nahuen text you to confirm this order? Just one or two texts, no ads. Message and data rates may apply, and you can reply STOP to stop. Is that OK?”

A sign at the counter shows the full terms: “Nahuen order texts: 1–2 texts per order, confirmation only. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms & privacy: nahuen-factory.jose-f5e.workers.dev/sms”.

• If the customer says yes, the employee writes the customer's mobile number on the order. The order records the employee's name and the date, which is our record of the customer's consent.
• If the customer says no, the employee leaves the phone number off the order, and no text is sent.

We only text the number given for that order, only about that order, and never for marketing.

Stopping texts and getting help

• Reply STOP at any time to stop getting texts. You'll get one message confirming it, and no more after that.
• Reply HELP for help, or call the Nahuen store where you placed your order.
• Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number is used only to send texts about your order. Mobile numbers and text message consent are never sold or shared with third parties or affiliates for marketing or promotional purposes. Texts are sent through our messaging provider (Twilio) only to deliver them. See also our privacy policy.

En español

Cuando hacés un pedido de fiestas en una tienda Nahuen y das tu teléfono, el empleado te pregunta si querés recibir la confirmación por mensaje de texto. Solo si decís que sí, anota tu teléfono en el pedido y te mandamos un mensaje confirmando tu pedido (número, día y horario). Uno o dos mensajes por pedido, nunca publicidad. Pueden aplicarse cargos por mensajes y datos. Respondé STOP para no recibir más mensajes o HELP para ayuda. Tu número no se vende ni se comparte con terceros para marketing.